Filipa Pestana Digital Storytelling

Turning the roots of your business into stories people care about.

Filipa Pestana portrait

I help heritage-rich businesses turn their history, craftsmanship, personality and products into distinctive digital communication that earns attention and builds trust.

My approach is shaped by a decade spent working closely with customers and digital products at SaaS companies, including Shopify, where I learned how people discover, experience and connect with brands online.

Today, I bring that customer-first perspective to marketing. For you, that means clear strategy, thoughtful content, hands-on campaigns—and one accountable person from plan to publish.

How I can help

Marketing Strategy

Good marketing starts with knowing where you're going.

I turn business goals into a clear, practical marketing direction — from customer journey analysis to campaign planning and management. The focus is on creating a connected strategy where every marketing effort has a purpose.

Social Media Management

The goal isn't to post for the sake of posting.

I manage organic and paid social from strategy through execution — developing ideas, coordinating campaigns, and learning from what performs. The result is a consistent social presence that feels like your brand and supports your business goals.

Experience

Work

  • Shopify Teamledare, Merchant Support
  • Tictail Customer Success & Insights Manager
  • Star Stable Entertainment Community & Social Media Specialist

Studies

  • Medieinstitutet Marketing Automation
  • Uddevalla Yrkeshögskola Digital Store Management

Get in touch

Let's work together

Tell me about your brand, your goals, or the launch you're planning. I'll bring the strategy, the stories, and the system to make it happen.